Healthcare Advocacy

Attending care conferences, communicating with healthcare providers, helping families understand treatment options, and supporting informed decision-making.

Care Coordination

Coordinating care between physicians, specialists, therapists, home care providers, community agencies, and family members.

Hospital Discharge Planning

Preparing the home for discharge, scheduling follow-up appointments, reviewing medications, coordinating medical equipment, and helping reduce the risk of hospital readmission.

Medical Appointment Support

Scheduling appointments, preparing questions, attending appointments when requested, taking notes, and helping families understand provider recommendations.

Family Meetings

Facilitating family conversations, care planning, role clarification, conflict resolution, and goal setting.

Insurance Navigation

Helping families understand available resources, insurance benefits, and coverage while coordinating with insurance providers and community programs. Educational support only.

Senior Living Guidance

Providing guidance with selecting senior living communities, arranging facility tours, and planning transitions to Independent Living, Assisted Living, Memory Care, Skilled Nursing, or Continuing Care Retirement Communities (CCRCs).

Caregiver Coaching

Providing education, communication strategies, stress management techniques, disease education, self-care guidance, and practical problem-solving for caregivers.

Advanced Care Planning

Educational guidance on advance directives, healthcare proxies, POLST/MOLST forms, living wills, and goals-of-care conversations.

Crisis Planning

Developing plans for emergencies, unexpected hospitalizations, falls, caregiver illness, natural disasters, and backup care arrangements.